Keeping your business and personal information safe needs to be one of your top priorities if you run any part of your business online. If Facebook is part of your business plan, are you utilizing all of the privacy settings they offer?
Facebook is an incredible and powerful tool. We talk about it all the time! It's amazing what it can do for your business when used correctly. It can gather amazing information about your clients, the demographic that follows you, how you can achieve a better reach, and how to improve your content and ad campaigns. There is no other platform that knows how to learn about you better than Facebook. With every post liked, every ad you click on, every group or company you follow, Facebook learns more about you. It's so intelligent that it will keep showing you more of what you love as time goes on. As much as it learns, is there ever a point where it's learning too much? Even the strongest, smartest, and most powerful companies have their flaws. Facebook privacy has been breached and private information has been leaked before, it's not immune to these attacks. Some of these leaks have been due to hackers, some have been due to apps that use Facebook to log into them, and many other reasons.
When it comes to private information getting hacked, it can be a difficult thing to recover from. When a company's information gets leaked, it can be devastating. Privacy needs to be one of your top priorities when running your Facebook Business Page. Thanks to the built-in safety precautions Facebook has added to the platform, you have the power to maintain and control your Facebook pages at all times. Don't let it control you. To help keep you and your company as safe as possible, we wanted to share some tips and suggestions on how to utilize the built-in privacy settings on Facebook. Please note; these tips and suggestions can be found on every Facebook page. You can access them through the Facebook Help Page or your Settings page. To learn more about each of the settings, you can read more about them on Facebook's help page (listed at the bottom of this blog) or through countless videos on YouTube!
There are more safety and privacy settings available to you than what we have listed here. Make sure to utilize all of them, or at least know and understand where they are and what they do. Spend time going through your privacy settings on your personal and business account on your phone and your computer. If there is something you don't understand, we urge you to look it up and not pass it over. If you would like more in-depth training and someone to help you walk through your issues, we can help you with that. We offer individual social media training to walk you through on how to use each platform. If you or your company wants to take another step up in your online business world, we are here to make that happen. Don't hesitate to reach out. We are here and excited to help your company grow. Thank you for continuing to follow us, learn with us, and support us. We are here for you Summerville, no matter what!
To directly visit Facebook's privacy settings visit the link below:
There are so many incredible tools to help grow your business. Some of them are waiting right under your fingertips. Do you know about Facebook Business Manager? Have you begun to use it? It's time friends, and here's why!
Hello Summerville! Here is a toast to each of us for taking the next steps towards a sense of normalcy. We are hanging in there together, and we continue to appreciate your support. Let's keep loving our little town, and continue to move towards the future.
Business management is so important to keep any company running smoothly. Keep up with your clear communication and a positive and decisive workflow. Did you know that Facebook offers business management to its users? In this blog, we are going to be discussing all the great things Facebook Business Manager can do for you and your company. We will also be discussing how it can make things much easier for you and your company.
Facebook business manager was developed to help keep you organized and to help you stay in contact with your employees. It is a tool that Facebook developed to help any business that uses it to manage and maintain all of their company's pages, ad accounts, pixels, catalogs, and more all in one centralized location. This tool allows this information to be used, utilized, and attainable to your employees who need access to it. It also doesn't require you to share yours or your client's personal or login information. Of all the tools available to you on Facebook, it is one of the best there is. You can track results and optimize your work as a team. Best news of all, it's a free platform to use.
If you don't already have or use Facebook Business Manager, you need to begin looking into it. No matter the size of your company, if you are running a business along with maintaining your personal Facebook page and its safety, it's a must-have.
If you fall into these categories, you should begin setting up and working with the Facebook business manager.
Do you fall into these categories? Remember, switching to using Facebook Business Manager will allow you to share only what your employees need. It helps them to stay up to date, in communication, and you can still keep your personal account separate. You also need to claim permission to your business page. As Facebook and Instagram continue to change, if you don't claim and control the permission of your business pages, you could lose your Facebook Business Page.
Having a Facebook Business Account will also allow you to create custom audiences, which is half the battle of getting your product or services out there. You need to know and understand your demographic to create effective ad campaigns and to get your service/products in front of the people who will buy it. Finding and targeting these groups can take a lot of time. Having these groups created for you and being able to connect with them quicker is amazing. The platform allows you to run multiple ads and accounts (or assets) at one time, too. You can stay organized in all branches of your company. Truly, the only disadvantage you could be facing is having to take the time to learn about how this platform works and how best to utilize it. Which, considering how much it offers you and the time it saves, is worth it!
In short, the Facebook Business Manager allows agencies that run the business side of companies on Facebook to link to their client's pages without having employee accounts linked as administrators. It will give those who use it unrestricted access to all of the features within the business manager itself. They will be able to post to their client's account, customize their pages as desired, and even be able to link apps to the account. No employee would be able to use any account inappropriately.
If you still aren't sure about using Facebook Business Manager, now might be the time. Facebook has been pushing it so hard, especially in the last year, that it might turn out that you'll end up being made to use it. Facebook could automatically change your account for you. Don't fret, it's not as daunting as it seems. It is a lot easier to use and work with once you understand it. It is a great tool that we use and recommend. You got this! Also, don't forget! We offer individual social media training to review these features. So, if you or your company wants to take another step up in your online business world, we are here to make that happen. Don't hesitate to reach out. We are here and excited to help your company grow. Thank you for continuing to follow us, learn with us, and support us. We are here for you Summerville, no matter what!
We promised more information on the importance and joys of adding Facebook Stories to your workflow, and so we are going to deliver!
Hello again, sweet Summerville! Welcome back. We hope you and yours are staying safe and healthy. Keep washing those hands and practicing social distancing! If you have the chance, we also encourage you to support local businesses as much as you can right now. So many of the staples we love that are Summerville through and through need your love and support. Get carry out, pick up some coffee, and visit your favorite local artist's websites or Etsy pages! Every little bit helps right now, and we encourage you to pay it forward. If you'd like some recommendations about some of our favorite local businesses, please don't hesitate to reach out to us! We have been enjoying our fair share of our favorite Summerville things thanks to delivery and pickup!
Now, let's jump back into some work. Our last blog kicked off our blog series discussing the importance of Facebook Stories. We just had so much to share - we couldn't limit it to just one post! Even though we are all smartly practicing social distancing, one of the many ways we can all stay connected is social media. We can stay close and remain in contact with as many people as our hearts desire thanks to social media. This is why it is so important. You can remind your audience that you're still here, you still care about how they're doing and that you and your company will still be here when all of this is finally over
YOUR CUSTOMERS; THEIR NEEDS
We've touched on the topic of customer experience and service multiple times throughout our blogs in the last few months. The importance placed upon it needs to become one of your top priorities. Good customer service is one of the top digital trends for 2020. How to listen and connect with your clients needs to evolve and grow over time. We love being heard, and we all love when our opinion is valued and listened to. Stories, videos, and going live on Facebook gives your client an in-person opportunity to give and voice their opinions. It opens up the floor to more of your followers to join in on the conversation and to agree and disagree with their peer's needs or opinions in a safe and productive environment. Take what your followers say to heart. If they aren't opinions or needs that you feel are in your companies best interest, that's ok. But acknowledging them means a lot to your customers. You can create images and stories to hype up announcements, new products, sales, and exciting events they can all attend - either online or hopefully soon, in person. When you go live on Facebook, you can see the comments your follows are making in real-time and you can physically respond to them. What an instant connection! You can answer questions, solve issues, express gratitude, and connect with your audience in real-time. This frees up time that you would be spending answering these questions and concerns via email or phone call, allowing you to get back to work.
Being consistent is an excellent tool in branding and leading a successful company. Being consistent creates a subconscious connection between you and your clients and a sense of safety and trust that they can depend on. But, that doesn't mean that everything you post has to be the same. This can draw more of your follows to check out other platforms that you run your social media on, and is another tool you can use to get your customers excited. For example, you might only make announcements about new products, deals, and giveaways on your Facebook stories. But, you hint on all of your social media platforms that to view and learn about these announcements you have to view it on Facebook stories. This can then bring your Instagram or other platform's audience to your Facebook page and vice versa. This is a great way to cross-promote your social media platforms and to keep up traffic to all of your pages. Also, different audiences prefer different types of social media platforms. When creating any story, tailor them to the platform and the audience that prefers it. Not only are you speaking to your audience through your Facebook videos, but you are also speaking to a very specific group and demographic.
IT'S ALL IN THE TIMING
Just like Instagram, Facebook Stories live right at the top of your followers' Facebook feeds. They are the first thing that pops up once the app is loaded on their phone or computers. Staying at the top of their page and in their minds' eyes is very important and effective for your business. This is very similar to putting in the much needed time for SEO and getting your company in the top few results in Google searches. This is why you need real and in the moment, not perfect, videos. The more honest they are and the more you draw in your audience, your stories will remain in a consistent spot in their feeds.
Are you getting excited about the potential Facebook stories can bring to you and your company? We hope so. Even if you're still a bit skeptical, now is a great time to try out the many features Facebook stories can give you. Have fun, be bold, and be honest. Your audience, customers, and fans love and support you for a reason. Let that reason shine through your posts! Don't let your audience forget about you, and don't forget about them. We hope you're doing well, Summerville. We miss seeing you and look forward to enjoying our town together very soon. Stay safe, stay smart, and stay home!
In our last blog series, we discussed how important and exciting Instagram Stories can be for your company and your ad campaigns. In this blog series, we are going to be discussing the pros of adding Facebook Stories to your workflow!
Hello Summerville! It's been another strange few weeks. We are still open and operating, and very thankful to our clients during this time. We are also very thankful to do our business online and in the safety of our own homes. While we are still very busy, the safety of our clients and employees is at the top of our priority list. How much are you appreciating Google Hangouts, Google Duo, Zoom, Skype, and all platforms of video chats right now? We certainly are! Seeing the faces of our clients and employees right now in this digital fashion is so needed and so important. In turn, making the most of your digital fingerprints and social media platforms for your company is more important than ever before. We are all on our phones and computers more than we have been in the past, for work, to fill up our free time, and to keep some sort of normalcy in our lives. This is the best time to stay in touch with your customers and your audience, while they are sitting there waiting on their phones and computers just like you are. A reminder of your appreciation of them, that you miss them, and that you're thinking of them will be very appreciated and will help your company during this difficult time. It will also help amp you up to business speed once everything returns to normal again. We have just wrapped up our blog series on the importance of using Instagram Stories. We thought the next set of blogs should focus on the importance of using stories on Facebook and its many benefits. And believe us, there are quite a few!
Think of how important and fun videos have become on all of our Facebook feeds, both on our professional personal Facebook pages. For the first time in history, social media is finally being used for what it is created for, thanks to the current situation. It is bringing us all together and keeping us in contact. We need one another more than ever, and having a personal connection via your social media platforms is the perfect way to do so. Why not stay connected to your clients, followers, and audience in a personal way to help everyone stay focused and positive? For the first time in our known history, you get to have face to face personal interactions without asking anyone to leave their couches or homes. As a matter of fact, you wouldn't want it any other way.
Similar to Instagram, Facebook stories are one of the newest ways to connect and show off your brand and company in a very fun and creative way. The videos you post on Facebook stories last the same 24 hours and provide a very user-friendly platform for anyone who wants to create a live video, post a video onto your stories, or upload a video or picture to your stories. Think about it in terms of numbers. Facebook has over 2.23 billion active users every month. That is over three times the amount of users that its story rival Snapchat has. That is a HUGE group of people that could become potential customers and followers, and they are just waiting to meet you!
This is a great place to start! Don't worry, we still have a little bit more to share. That is the glory of a two-part blog! We get to see you again (virtually, of course) and you get to keep on learning! Stay safe, stay healthy, stay smart. We are here for you Summerville. We are in this together and we will get through this together!
Marketing trends feel like they're changing constantly. Sometimes faster than most companies and individuals feel like they can keep up with. Believe us when we say that we can relate to that. But don't get discouraged! This is a new year, and with that comes new and exciting marketing trends that will last the whole year, and help you grow stronger and better than ever before!
It's a new year, which means new things to keep up on! Business doesn't stop for anyone, and we understand that better than most. A new year is an exciting time, but you have to keep up with it or it'll leave you in the dust. With the dawning of 2020 comes the dawning of new social media trends, digital marketing trends, and business trends that are a step or five beyond what we saw in 2019. It might be overwhelming to think about it that way, but at the end of the day - you should be excited! It's time to take new tricks of the trade and see what works best for you and your unique company. Everything in the business world grows and changes, just like we do! It's important to keep up with these changes, just as it is to keep up a strong marketing campaign, a strong social media fingerprint, and not let your social media get pushed into the background. You and your company were made to stand out. You need to keep up with the trends and the times so you're not left behind, or spending time or money on things that just don't work anymore.
There will always be new trends, it's the way of life. But what you do need to be doing is researching what trends are popular, what's working, and what is going to stick around longer than a fad might. A trend will be effective to many groups of people and will influence your business as a whole. A fad will only be popular and affect certain people, and that is something you want to avoid. To get you back on the right paths of trends and leaning away from second long fads, we are going to be sharing and discussing some of the digital marketing trends you're going to be seeing in 2020 and for some years to come!
We hope you are just as excited as we are about these trends. These are just three of the most popular that you will be seeing. Remember to continue your research and to keep learning. The more you can learn, connect to your audience, and understand who you're targeting, you'll be more ahead of the game than you'd expect. Time to hop on board, everyone! Thanks for joining us for another exciting blog. Until next time, stay caffeinated and loving Summerville!
Gaining online traffic to your website can be a little tricky, but the more you understand the different types of traffic and how to get them to your website, the more you can build your business online and off. Take the time to continue learning about the different types of traffic and how it can help you and your company!
February is here! We mentioned how much we love love, and we wanted to continue that with you. In our last blog we started the conversation about what online traffic to your website is and the different types there are out there. Remember, many different types of traffic can visit your website, but we are focusing on the four most popular. In our last blog, we talked about direct and referral traffic. In this blog, we are going to be finishing out with talking about organic and social traffic. These two are some of the most tangible and easiest forms of traffic you can implement into your company and very easy to add to your online advertisement goals.
TRAFFIC TYPE THREE: Organic Traffic!
This type of traffic comes from an online search. An online user isn't specifically typing in your companies name, because they don't know who you are yet. But they are searching for a specific product or service and want a recommendation for something. They type in something that relates to your business, and if you use this type of traffic properly, your company will pop up in the top three website options for them to choose from. The best way to increase this type of traffic is through SEO - (S)earch (E)ngine (O)ptimization. This will place your business at the top of a Google search, so, likely, your website will automatically be picked first by the online user. SEO labels you as being the authority and pro on the topic you're being searched under and helps increase your Google and Online ranking. It is very easy to track this kind of traffic, and the more work you put into it the higher the return you will receive. The big factor in putting work into this and making Google recognize you as an authority is having high-quality content. You need a beautiful and well-designed webpage and Social Media pages, a very safe hosting site, and written blogs posted to your website at least twice a month (AKA what we provide to our clients!). Being very present and active on your Social Media Pages will also help dramatically with this type of traffic too.
TRAFFIC TYPE FOUR: Social Traffic!
This kind of traffic is cultivated by people visiting your website by finding you on a social media platform. They are so interested and intrigued by your brand, that it causes them to visit your website through a link you've provided in a call to action or posted on your social media pages. The more followers you gain on your social media platforms, the more of this type of traffic you can gain. What helps is posting at least once a day on your platforms, being on-brand and consistent when you post, and staying connected with your followers. You need to interact, communicate, and respond to any posts and messages. It can't be a one way street of communication to be successful in this type of traffic. Don't be selfish in this form of traffic. Don't just post to gain followers and traffic. Your goal should be to create a vibrant community that you're proud to be apart of and that your brand is proud to be a part of. This is what social media was created for. If you see that a certain type of social media platform is working better than others for your company, adjust your time and budget accordingly. Post on all platforms, but be realistic in what is bringing traffic to your website and what is not. This reflects the demographics and age range of who is visiting your website, which is ok! Just be aware of these factors.
You not only need to be aware of each of these forms of traffic and understand how they work, but you also need to know how they help and how to achieve them. You need to track the success of each form of traffic that is coming to your website as well. Google My Business does track these numbers for you and you can find them in your information account under the Acquisition Tab. After you open this tab, you can find it in the Overview section. This gathered data can help you see what types of traffic you're consistently doing well with and the ones you're not doing well with. If there is a type of traffic you want more than others, then it's time to switch up your plan on how you are marketing yourself to gain the traffic you want. Have better offline marketing for the direct traffic or perfect your social media platforms to gain Social Traffic There is a trick to each of these types of traffic, and depending on what works best for you and your company, is what you need to put your focus on!
We hope these past two blogs have helped you understand a little bit more about online traffic and the importance it can bring to your website and company. Understand that each of these types of traffic is important and necessary to grow your businesses. You need to add goals of gaining traffic to your website to your goals of online marketing, and you need to understand your audience and the demographic you are wanting to target. Once you can harness these ideas and understand what type of traffic works best for you, then you'll be unstoppable.
Keep working hard, driving forward with your goals, and staying caffeinated!
There is a lot to online marketing, especially with giant platforms like Facebook and Instagram. In an industry that is constantly changing, you need to stay informed on the latest tools, trends, and tricks to make your advertising budget worth every penny.
It's January and if you're anything like our team, you've already made a huge list of New Year's resolutions and you are ready to build the perfect infrastructure to reach all of your goals. Don't overwhelm yourself, we are cheering you on from the sidelines. A new year and new goals are very exciting, but they can be a little scary too. What does 2020 look like for you and your company? Let's start this new year by focusing on one of the most important things you need to continue working on, and that is online social media ads. I can hear you groan through the computer screen! Don't worry - it can be very tricky to use every penny of your advertising budget wisely when Facebook and Instagram keep rolling out changes. But we are here to help. Today we are going to be talking about Pixels and why they are one of the most important tools you might not have heard about yet.
What is a Facebook Pixel you might ask? It is a code that you place on your website that collects data that helps you track who visits your website because of your Facebook ads. They help you optimize ads, and they help you build a target audience for future ads based on this information you've gathered. It can also help you market again to people who have already followed through with your call to action to visit your website. It is another important analytical tool that you need to add to your world and toolbox if you haven't already. The data that is collected gives you fresh insight on how you keep visitors returning to your site from your Facebook ads and they allow you to track what these visitors are doing on your website when they visit. They can help mold what kind of ad campaign you need to create for the best-optimized numbers and help you pick what demographic your Facebook ad needs to be shown towards. This tool can be located on the ads management page for your Facebook account, so keep your eyes open for it. In the long run, Pixels help you get the most out of your Facebook ad budget.
Let's break it down a little bit more. It physically works by placing and triggering cookies to track users as they interact with your website and Facebook ads. What's the difference between a cookie and a pixel? Cookies are tiny pieces of text that store information on web browsers and enable Facebook to offer products to you when you are on Facebook. They are used to understand the information received from your website visitors and so on. Pixels, on the other hand, deliver information or behaviors to the server itself. Cookies store that information in the user's browser so the user can read and visit the information again in the future.
Beyond some of the benefits we listed above, what else can the use of Pixels do for you?
Pixels have become such a huge topic that there are tons of YouTube videos and other resources out there for you to learn more about them. So many in fact that we wanted to share a few of them with you. To learn more, follow the link's below to learn more via YouTube.
Here's to 2020 and continued learning. We are happy to share these tidbits of information with you, and are excited to hear back from you if you'd like to share! Until next time, stay caffeinated, driven, and ready to use social media like you never have before!